Quality Manager

Full-Time

Aurora, CO | Management | Full-Time

$135,000 - $165,000

General Position Summary

We are seeking a motivated individual for our Aurora facility who thrives in a fast-paced environment, working with multiple projects, and interdisciplinary teams. The Quality Manager is responsible for the inspection of all incoming parts from supply chain companies and internally produced components and parts to ensure they meet quality standards and systems as well as providing the leadership required to help develop an environment focused on quality. Develop quality process links with customers in line with the Quality Management System (QMS), including ISO 9001:2015, Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA), and Supplier Quality Assurance (SQA) processes. Oversee continued compliance and embedding of these links across the business. Maintain relationships with customers and suppliers to maximize profit potential and ensure efficiency. Manage the audit program as well as supplier development and improvement to ensure project deliveries. Work proactively with all directors, managers, supervisors, and employees to maintain a program of continual improvement within their areas of responsibility. Lead a ‘correct at source’ and problem-solving methodology. Lead the team to achieve quality targets for customers and business goals. Able to pass Jaeger, Ishihara and Kolbl vision tests.

Essential Job Functions

The following represents a representative sample of essential functions and responsibilities for the position. This list is not exhaustive, and additional duties and responsibilities may be assigned as required by the position and business

  • Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance
  • Contribute to new business initiatives and projects, and review and communicate the impact on quality activities.
  • Implement all procedures described in the QMS and ensure compliance
  • Ensure in-house systems and procedures are updated, revised and modified to meet the requirements of external certification bodies
  • Respond to customer complaints by putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures
  • Champion a program for the implementation and sustainment of a continuous improvement culture
  • Act as a point of contact for warranty issues
  • Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts
  • Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
  • Introduce new systems and procedures where appropriate
  • Train others in all aspects of the quality system and application of procedures
  • Undertake internal and process audits of the Quality Management System (QMS)
  • Management of the Quality Engineers and Technicians in the sign-off of parts and the resolution of internal/external quality concerns
  • Establish and refine quality sign-off instructions, standards and documentation
  • Report against agreed quality metrics on a monthly basis
  • Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
  • In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality
  • Attend various meetings and action/communicate instructions
  • Produce written reports and make presentations
  • Undertake continuous training and development

    Perform root cause analysis and resolve problems

  • Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact

  • Identify business improvement opportunities within the organization

  • Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required

  • Develop, implement and manage key performance indicators (KPIs) for each area of responsibility

  • Set department objectives/KPIs and review and assess ongoing performance of direct reports

  • Ensure KPIs are met by working to the overall plan, including management of, and reporting

  • Report on achievement of targets and identify any actions required

  • Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

  • Conduct risk assessments of processes and tasks in the department

  • Input and hold responsibility for Quality budgets

  • Responsible for achieving budget and forecast

  • Prepare the annual Quality budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. 

  • Manage the budget from identification to completion of projects

Knowledge, Skills, and Abilities

  • lManage, coach and develop a high performing Quality Operations team that meets objectives and delivers best practice results, added value and continuous improvements
  • Manage and lead the team, ensuring adequate staffing levels
  • Motivate and coach the team to operational success
  • Monitor the completion of tasks and ensure good performance and record on appropriate systems
  • Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them
  • Review, implement and update company records, e.g., training matrices, performance reviews, risk assessments
  • Communicate KPIs from the strategic annual plan so that each employee is aware
  • Provide technical expertise to the team
  • Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
  • Work collaboratively; negotiate and engage with stakeholders to facilitate delivery and compliance with the quality strategy
  • Communicate with stakeholders the impact of market change and potential effects on engineering design and development
  • Recommend solutions without compromising quality or service while optimizing cost
  • Liaise with suppliers to resolve quality issues
  • Liaise and communicate with other departments, customers, suppliers, and other service providers
  • Work with the Management Team to: (1) share ideas and improve operation, (2) recommend, support and implement continuous improvement activities, including process and procedure improvements to optimize results, and (3) improve quality of delivery to meet Company and Customer requirements
  • Communicate with personnel at all levels, internal and external to the Company, on Quality matters
  • Exceptional problem-solving skills, including root cause analysis 
  • Excellent analytical skills to observe the various aspects carefully
  • Attention to detail – keen eye for detail work
  • Ability to objectively review and qualify objective data 
  • Ability to work with suppliers to achieve quality results
  • Excellent in-house and external communication and liaison skills
  • Advanced knowledge of manufacturing and production processes (preferred)
  • Advanced knowledge of metals, plastics, and composites manufacturing and production processes (preferred)
  • Expert knowledge in ISO 9001:2015 standards/requirements
  • Drives Continuous Improvement activities across departments
  • Supervision of People. Ability to Engender Trust, Communicate, Coach, Empower & Motivate
  • Self-Motivated, Able to Prioritize, Good Organizational Skills, Seeks Feedback, Aware of Self
  • Proficient in manufacturing methods, workflow, manufacturing personnel management
  • MS Office, PML, Fishbowl Time, MS SharePoint, MS Teams
  • Project Management Awareness
  • Product Budget, Design Hours

Education and Experience

  • Hands-on experience with QMS and ISO 9001:2015 in a product manufacturing environment
  • Experience manufacturing smart infrastructure concealment solutions (preferred) 
  • Experience implementing process improvement, developing standards, and managing processes and procedures 
  • 5 or more years of quality engineering in manufacturing, working with structural steel, welding and like materials (AISC, ASTM, AWS, AASHTO) (required)
  • Bachelor’s Degree in Mechanical, Industrial, Metallurgy, or Related Engineering Field (required)
  • ASQ CQE credentials (required)
  • Six Sigma Lean Black Belt Certification

Mechanical Assembly Technician

Full-Time

Aurora, CO | Manufacturing | Full-Time

$19- 25/hour

General Position Summary

We are seeking a motivated individual for our Aurora facility who thrives in a fast-paced environment, working with multiple projects. The Mechanical Assembly Technician assembles a range of components into assemblies and finished goods ensuring required standards of quality are met. Working to strict safety and quality requirements, the Mechanical Assembly Technician helps to achieve daily production requirements in terms of quality and quantity to meet customer expectations and requirements, optimizing efficiency and maintaining operational excellence. They may perform many operations within the process with some supervision.

Essential Job Functions

The following represents a representative sample of essential functions and responsibilities for the position. This list is not exhaustive, and additional duties and responsibilities may be assigned as required by the position and business
  • Read and interpret drawings, diagrams, blueprints, specifications, work orders, or reports
  • Review work activities with supervisors. 
  • Perform hands on assembly parts and subassemblies to produce smart poles, hybrid poles and shrouds for 4G/5G deployments
  • Monitor production and assembly process, performing basic testing and quality checks
  • Produce and finish products such as molding, bonding, and applying protective coatings 
  • Ensure products are to the correct tolerances and meet customer and internal standards and specifications 
  • Contribute to Continuous Improvement activities.
  • Work in a safe manner, complying with all Health, Safety, and Environmental standards. 
  • All other duties assigned 

Knowledge, Skills, and Abilities

  • Mechanical Assembly, preferably in aerospace, automotive, or industrial machine products 
  • Ability to perform repetitive work in a fast-paced work environment and capable of the defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) 
  • Basic Understanding of ISO 9001 or similar 
  • Understanding of lean manufacturing and 5S (Sort, Set In Order, Shine, Standardize, Sustain) process 
  • Effective Communications 
  • Self-Motivated, Able to Prioritize, Good Organizational Skills, Seeks Feedback, Aware of Self, Able to Follow Instructions 
  • Basic Computer Skills / MS Office
  • Strong Math Skills, Hands on Assembly Skills

Education and Experience

 
  • 5+ years’ experience in manufacturing assembly

  • High School Diploma/GED
  • Relevant licences to operate equipment as required

Lean Manufacturing Engineer

Full-Time

Aurora, CO | Engineering | Full-Time

$75,000 - $95,000

General Position Summary

We are seeking a motivated individual for our Aurora facility who thrives in a fast-paced environment, working with multiple projects, and interdisciplinary teams. The Lean Manufacturing Engineer participates in and contributes to lean improvement activities, looking at safety, quality, delivery, productivity, cost, and efficiency, delivering benefits to support customer satisfaction. Brings knowledge of their area of work to the lean process.  The lean manufacturing engineer will serve as a process owner, incorporating responsibilities that encompass the safety, quality, equipment, personnel training, and efficiency of these processes.

Essential Job Functions

The following represents a representative sample of essential functions and responsibilities for the position. This list is not exhaustive, and additional duties and responsibilities may be assigned as required by the position and business
  • Analyze current work practices to identify areas for improvement and educate as to how to improve business and manufacturing processes

  • Devise and test solutions and roll out new ways of working

  • Participate in Lean health checks and go/no goes 

  • Perform workplace audits and streamlining processes within area of responsibility

  • Process mapping, value stream mapping, identifying inefficiencies in productivity with a particular focus on layouts and sequencing

  • Recommend to management changes that can cut waste from operating procedures 

  • Deploy appropriate methodologies to problem solving and support teams to solve problems

  • Ensure the escalation process for problem solving is effective

  • Demonstrate performance excellence behaviors within the business and champion performance excellence 

  • Support the business in establishing “best practice” 

  • Implement standard work, visual factory and error proofing (poka yoke)

  • Undertake continuous training and development 

  • Perform root cause analysis and resolve problems 

  • Carry out time and motion studies to support productivity improvements 

  • Monitor the completion of tasks and ensure good performance and record on appropriate systems 

  • Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them 

  • Act as a resource for colleagues with less experience through knowledge sharing, training, and skill develop of team members to enhance the overall capability and performance of the team

  • Evaluate manufactured products according to specifications and quality standards

  • Review product designs for manufacturability or completeness. 

  • Train production personnel in new or existing methods. 

Knowledge, Skills, and Abilities

  • Liaise and communicate with other departments, customers, suppliers and other service providers
  • Work as part of the team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and carry out process and procedure improvements to optimize results and improve quality of delivery, in line with quality standards requirements in line with company and customer requirements 
  • Ensure an effective interface with other departmental staff is maintained 
  • Self-management
  • Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures  
  • General knowledge of metals and plastics processing and forming techniques 
  • Solid knowledge of lean manufacturing principles and tools. 
  • Strong interpersonal skills and a high degree of collaboration at all levels 
  • Ability to set priorities based on details and factual information. 
  • Proven experience working in an ISO 9001-2015 environment 
  • Ability to perform in a rapidly evolving and dynamic environment 
  • Autonomous/Independent – work with minimal direction 
  • Team player with a positive effect on the team 
  • Innovative; prefers working in unconventional ways or on tasks that require creativity 
  • Supervision of People. Ability to Engender Trust, Communicate, Coach, Empower & Motivate 
  • Self-Motivated, Able to Prioritize, Good Organizational Skills, Seeks Feedback, Aware of Self, Able to Follow Instructions 
  • Fluent in English, both written and verbal
  • Proficient in engineering level math skills 
  • Microsoft Office, ERP (Epicor a plus), SolidWorks, PDX, AutoCAD, MS Teams

Education and Experience

  • 3+ years of lean manufacturing engineering experience
  • Experience in ISO facility (preferred)  
  • BS Mechanical or Industrial Engineering

  • Minimum Green Sigma Certification

Electromechanical Engineer

Full-Time

Aurora, CO | Engineering | Full-Time

$90,000 - $120,000

General Position Summary

We are seeking a motivated individual for our Aurora facility who thrives in a fast-paced environment, working with multiple projects, and interdisciplinary teams. The Electromechanical Engineer is responsible for performing customer-site servicing and repair of complex electromechanical equipment and will maintain a high level of customer satisfaction through the use of data-driven tools, proactive attention to customer requirements and positive customer interactions. This position provides support to customers on operational or maintenance aspects of equipment, serves as customer contact on technical and service-related problems, diagnoses mechanical, hardware, software and systems failures using established procedures with little guidance, determines the most cost-effective repair/resolution to minimize customer downtime, and prepares reports for analysis of product failure trends and serviceability issues.

Essential Job Functions

The following represents a representative sample of essential functions and responsibilities for the position. This list is not exhaustive, and additional duties and responsibilities may be assigned as required by the position and business
  • Apply company policies and procedures to complete routine tasks
  • Respond to service calls promptly, performs maintenance of equipment systems at a customer site on a variable shift schedule that is determined by customer needs, and assists operators with operational problems that occur during a shift functions
  • Maintain and develop technical competence through formal training programs, on-site training, and on-the-job training
  • Adhere to all required company policies concerning confidentiality of company information as well as customer policies procedures including Custody and Control Procedures
  • Manage parts inventory, coordinates shipment of parts for repair and replenishment, and maintains the inventory of tools and test equipment
  • Follow escalation procedures to ensure that problems are resolved expeditiously and that timely communications are maintained with designated personnel and customer management
  • Actively promote a high level of customer satisfaction by maintaining open communications and providing pro-active attention to customer requirements
  • Record maintenance activities using approved methods and procedures
  • Performs all administrative duties including record keeping, reporting, and inventory management in an accurate and timely manner
  • Perform all activities in a safe manner and adheres to company policies and procedures relating to safety
  • Perform other duties as assigned

Knowledge, Skills, and Abilities

  • SO 9001:2015
  • Seeks Continuous Improvement
  • Effective Communications
  • Able to Use Logical, Systematic Processes to Achieve Goals. Able to Prioritize. Good Organizational Skills
  • SOLIDWORKS, MS Office, PDx, Fishbowl Time, MS SharePoint, MS Teams
  • Proficient in CNC Software, 3D Printing, and Sheet Metal Parts
  • Basic Manufacturing Knowledge and Awareness
  • Project Management Awareness
  • External Client Relations
  • Product Budget, Design Hours

Education and Experience

  • 3+ years in electro-mechanical engineer

  • Electro-Mechanical Engineer by Degree or Training

Electrical Assembly Technician

Full-Time

Aurora, CO | Manufacturing | Full-Time

$19-25/hour

General Position Summary

We are seeking a motivated individual for our Aurora facility who thrives in a fast-paced environment, working with multiple projects. The Electrical Assembly Technician assembles a range of components into electrical assemblies and finished assemblies, including wiring/cable harness assemblies, control panels, wiring into assemblies, and installing subcomponents. Working to strict safety and quality requirements, the Electrical Assembly Technician helps to achieve daily production requirements in terms of quality and quantity to meet customer expectations and requirements, optimizing efficiency and maintaining operational excellence. They may perform many operations within the process with some supervision.

Essential Job Functions

The following represents a representative sample of essential functions and responsibilities for the position. This list is not exhaustive, and additional duties and responsibilities may be assigned as required by the position and business
  • Read and interpret drawings, diagrams, blueprints, specifications, work orders, or reports

  • Review work activities with supervisors.

  • Inspect wiring installations, assemblies, and circuits.

  • Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly casings, using rivets, bolts, soldering or micro-welding equipment.

  • Adjust or repair electrical equipment.

  • Correct defects.

  • Test product to ensure conformance to specifications.

  • Test functional performance.

  • Ensure products are to the correct tolerances and meet customer and internal standards and specifications

  • Contribute to continuous improvement activities.

  • Work in a safe manner, complying with all Health, Safety, and environmental standards.

Knowledge, Skills, and Abilities

  • Ability to perform repetitive work in a fast-paced work environment and capable of the defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) 
  • Basic Understanding of ISO 9001 or similar 

  • Understanding of lean manufacturing and 5S (Sort, Set In Order, Shine, Standardize, Sustain) process

  • Effective communications

  • Self-Motivated, Able to Prioritize, Good Organizational Skills, Seeks Feedback, Aware of Self, Able to Follow Instructions 

  • Basic Computer Skills/MS Office 

  • Strong Math Skills, Hands on Assembly Skills 

Education and Experience

  • 5+ years of experience in electrical/electromechanical manufacturing assembly
  • High School Diploma/GED 

  • Relevant licenses to operate equipment as required

Senior Mechanical Engineer

Full-Time

Aurora, CO | Engineering | Full-Time

$120,000

General Position Summary

The Senior Mechanical Engineer is the highest level non-managerial role within the company. While often an individual contributor, s/he may perform as the project engineer, leading the efforts of other technical team members in the development of new products. The Senior Engineer serves as a key staff resource for the Director of Mechanical Engineering, and a source of expertise for the rest of the company. A skilled practitioner, s/he uses and follows best practices when available, and exceptional judgement when working in new and unfamiliar technical areas. 

S/he for developing product design suitable for manufacturing, testing, installation, operation, maintenance, and repair of the equipment developed. As a senior peer, the Senior Mechanical Engineer may be asked to check the work of other colleagues. When developing new products, s/he may have to perform a requirements analysis, assuring all the requisite features are incorporated into the design. S/he may work within a systems engineering framework, systematically identifying customer, code, jurisdictional, and derivative requirements are addressed. S/he will have product manufacturing knowledge and experience, and will be comfortable working operators an technicians charged with building his/her designs. 

As a senior technical resource, the Senior Mechanical Engineering will have a history of professional and personal development behind them. Recognizing the importance of skill acquisition in the ability to generate personal and professional value, s/he will have demonstrated a history of acquiring and developing new skills and competencies. Most importantly., S/he will have contributed to the competencies and capabilities of their employers and colleagues. This collaborative learning may have come in the form of developing a portfolio of patents, or training new skills, or by participating with other team members in the creation of new concepts and ideas.  

As a member of a multi-disciplined team, the Senior Mechanical Engineer can recognize when to contribute his/her unique set of skills and abilities, and when to seek the input of other knowledgeable specialists and colleagues. S/he is willing and capable of learning new capabilities and skills as required to meet the needs of new projects or corporate opportunities. This is possible because s/he has a deep and rich set of education and experience to permit him/her to have a good technical understanding of the product and its use. The Senior Mechanical Engineer will have expertise in one or more disciplines including, but are not limited to, (1) simple structural design with continuous and discrete attachments, (2) mechanism specification and development, (3) environmental engineering, with a particular emphasis on heat and mass transfer, (4) controls development, with a particular emphasis on specification, implementation and management of programmable logic controllers (PLCs), (5) product qualification and validation processes with a particular emphasis the role analysis, testing, and field qualification practices, (6) significant and varied materials and process expertise including metallics, non-metallics, and composite materials. While s/he may be specialized in one area, they will have demonstrated experience and competency in more than one.

As a senior technical professional in a rapidly growing organization, s/he will have the ability to work effectively on a wide range of relevant domains beyond the pure technical aspects of leading a specific effort or project. For example, with an emphasis on collaboration, s/he will be a member of a larger team charged with assuring a product development effort meets its objectives in a timely and cost-effective manner. This requires the Senior Mechanical Engineer to have the ability to plan, organize, staff, direct and control a project and its related activities. In this responsibility, s/he will be responsible for leading qualified employees in their efforts on the project.

Beyond the necessary technical experience and education, the Senior Mechanical Engineering position is expected to manage significant creative aspects of the design and development process. This requires excellent communication, problem-solving, and organizational skills, and very high emotional IQ.

Essential Job Functions

The following represents a representative sample of essential functions and responsibilities for the position. This list is not exhaustive, and additional duties and responsibilities may be assigned as required by the position and business

1.    This position is a focal point for reviewing and analyzing requirements, synthesizing design approaches, and implementing those approaches using industry and company standards and methods to mee the organization’s objectives. In conducting these responsibilities, the Senior Mechanical Engineer will may perform many or more of the following activities in successfully supporting legacy products and launching new ones.

 

  • Review product specifications from all stakeholders (Internal and external), matching high level requirements to features and functions required in the product
  •  Analyze requirements and specifications, deriving new ones as required to assure product performance and design intent is met.
  • Develop design strategies to successfully implement the requirements into the product design within the planned/anticipated project cost and schedule.
  • Synthesize design approaches using a combination of personal, organizational, and external education and experience to create a build package approach meeting requirement.
  • Implement the approach, defining the product geometrically in a variety of media, and specification of appropriate materials and processes 
  •  As required, specific and execute full scale and subscale tests and simulations to reduce risk or meet a customer/client qualification requirement
  •   Oversee the fabrication and acceptance of new products and first articles, confirming compliance with design or adjusting the design as required to meet the capabilities of the specified process
  • Consult with manufacturing and procurement on the capabilities and capacity of internal and external resources charged with building the product.
  •  Organize and conduct design reviews as appropriate to secure organizational acceptance of the design, and to identify sources of risk within the design.
  • Support initial fielding of the design, confirming the full-life product life cycle has been successfully addressed, including but not limited to Manufacturing, Installation, Commissioning and Maintenance.

2.    In performing project responsibilities, the Senior Mechanical Engineer will:

  • Plan and schedule technical activities related to their assigned projects, remaining attentive to committed schedules and budgets attached to the project. 
  • Establish and implement methods of compliance with internal processes and practices, and applicable codes, practices, QA/QC policies, performance standards and specifications.
  • Analyze safety hazards, failure causes and effects, reliability and maintainability trends, and operational usage profiles requiring product changes.
  • Lead root cause analysis of in-service problems and sustaining engineering activities (including operational hazards, deficiency reports, parts obsolescence, corrosion effects, and reliability degradation).
  • Ensure cost-effective support to achieve optimum product performance over its life cycle.
  • Cooperate and communicate effectively with senior leaders, project manager and other participants to provide status, identify and resolve risks, and provide needed assistance and technical support.
  • Serve as the focal point for review engineering deliverables developed for his/her projects, and initiate appropriate corrective actions, 

3.    Creatively establish technical approach to unique problems presented by customer requirements

  •  Setup schemes or designs, and elaborate reports and results to clients
  • Develop and implement policies, standards, and procedures for the engineering and technical work performed in the organization

4.    Support and participate in a culture of service and action within the mechanical engineering team . 

  • Respond to service calls promptly, performs maintenance of equipment systems at a customer site on a variable shift schedule that is determined by customer needs, and assists operators with operational problems that occur during a shift
  • Follow escalation procedures to ensure that problems are resolved expeditiously and that timely communications are maintained with designated personnel and customer management

5.    Support a safe working environment and product performance·      

  • Analysis of safety hazards, failure causes and effects, reliability and maintainability trends, and operational usage profiles changes

6.    Perform administrative functions such as evaluating and writing reports, securing approval on expenditures concerning projects, and assuring timesheets and related hourly expenses are tracked.

 

  • Perform overall quality control of the work (budget, schedule, plans, engineering, and ops performance) and report regularly on project status to the management team

Knowledge, Skills, and Abilities

  • Demonstrable experience using or managing PLM/PDM systems
  • Demonstrable experience working in a multi-disciplined engineering team, with minimum composition of mechanical and electrical proficiencies  
  • Demonstrable experience working with 3D design systems, with preference for Dassault systems CATIA/SOLIDWORKS® products in a production environment
  •  Demonstrable experience working in an MRP I/II/ERP environment
  • PE License is strongly desired
  • Experience in varied organizational size (i.e., large, and small) high desired
  • Computer Skills/Equipment: SOLIDWORKS®, CFD SOLIDWORKS® Flow Simulation, MS Office, MS SharePoint, MS Teams
  • Ability travel for short durations up to 25% of time

Education

  • Education: BS in Mechanical Engineering or related/complimentary discipline, with an MS in a complimentary field such as mechanical, electrical/electronics, materials, or physics  
  •  Experience: Minimum of 10 years of experience in product development developing new products and sustaining legacy products within an engineering/manufacturing company, preferably in the wireless or telecom industry